Talaera Teacher Hub
Welcome to the Teacher Hub! This page is your central resource for the important information that you need as a Talaera teacher. Here, you’ll find:
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Quick access to key guidelines
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Information about platform features and latest updates
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Helpful articles and resources to support your teaching
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Access to feedback center to help us continuously improve

✉️ Points of Contact
Technical Issues / Emergencies:
Contact: Tech Support Team via live chat on app.talaera.com or talaera.com (24/7)
For: Tech issues and emergencies within 24 hours of a session.
Scheduling / Students:
Contact: teachers@talaera.com
For: Scheduling, student issues, vacation notice.
HR / Personal:
Contact: Abbee at abigail@talaera.com
For: Compensation, personal issues, onboarding/offboarding.
Groups / Workshops:
Contact: logistics@talaera.com
For: Group courses, webinars.
Content:
Contact: Alexandra at alexandra@talaera.com
For: Content issues, lesson ideas.
Invoicing:
Contact: billing@talaera.com
For: Invoices, billing questions.
Student POC:
Contact: scheduling@talaera.com
For: Give this email to your students if they need to reach out to us.
🏆 Success Keys for Talaera Teachers
Our top Talaera teachers excel by actively engaging with their students’ learning journeys and driving meaningful outcomes. Here are some best practices that set them apart:
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Focus on Learning Outcomes
Set clear, actionable goals at the beginning. Center sessions around these objectives, ensuring students leave with skills they can immediately apply at work.
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Ownership of the Learning Journey
Treat each student as a unique project. Conduct regular check-ins on progress, ensure methods align with goals, and adapt dynamically to evolving needs.
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Proactive Scheduling
Always have the next session(s) booked, assist with scheduling, and encourage students to request additional sessions through their HR.
⚡️ Important Links
- Teacher Cancellation / Rescheduling Policy: https://help.talaera.com/en/articles/6295018-teacher-cancellation-policy
- Taking Time Off: https://help.talaera.com/en/articles/6189781-taking-time-off
- No Shows: https://help.talaera.com/en/articles/6194160-no-shows
You will find much more additional information in our Help Center.
💻 Student Platform Experience
Be sure your student gets the most out of their learning experience on the Talaera platform by sharing the following great features with them:
- Group Speaking Practice Sessions (More Info Here)
- The Talaera Catalog: https://app.talaera.com/library
- Language Tools / Personal Dictionary (More Info Here)
- AI Feedback for Freeform Talaera Exercises
You can also let your students know that they can find helpful information in their Students Help Center.
✨ Highlighted Resources
These are a few of our most popular Talaera Catalog resources:
- Essentials for business email writing - View Course
- Boost your confidence speaking at work - View Course
- Prepare and Deliver Impactful Presentations - View Course
- Culture Bites - View Lessons
- Speaking Club lessons for beginners: See Topics
- Speaking Club lessons for intermediate-advanced: See Topics
💡 Feedback Center
Your ideas matter! This is your place to share your feedback and suggestions about Talaera.
From small thoughts to big ideas, bring it on!
About Talaera
Talaera works with some of the world’s most influential and forward-thinking companies like Microsoft, Amazon, and Salesforce, helping thousands of non-native English professionals in 100+ countries across 5 continents improve their business English and connect professionally across cultures with premium online courses.
