How work actually works across cultures

In a global team, your level and expertise only shows if you can think, contribute, and move work forward in English, in a way that works across cultures.

These are insights no one really teaches but often determine how far you go in an international career.

Insights

Cross-Cultural Business Etiquette

10 tips for global teams

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• If something matters, say it twice in different ways.

• If it’s not written, it didn’t happen.

• Fluency is not intelligence. Accents are not a problem. Bias is.

• Not everyone will speak up in a call. “Maria, what do you think?” helps.

• The best idea might come 10 seconds late. Give it those 10 seconds.

US vs Europe Work Culture Explained

Podcast with comedian Dan Pulzello

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• In the US, trust comes from delivering on time.
• In much of Europe, trust comes from relationships.
• Americans respond fast to show they’re reliable.
• In Europe, disconnecting fully on vacation is expected.
• Don’t assume urgency is shared.

American Business Etiquette

17 essential tips for global professionals

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• Short and clear beats long and perfect.

• First names are the default in most US teams.

• “Let’s grab coffee sometime” often means nothing will happen.

• Don’t wait to be invited to speak. Jump in.

• Deadlines are commitments, not suggestions.

Resources for managers

How to Build a Business Case for Language Training

Your global team speaks English, but communication gaps still slow things down. This guide shows you how to frame the impact of language training in business terms your CFO will approve. Read how

Webinar: Why Global Teams Say Yes (and Still Miss Deadlines)

Get practical ways to improve communication, participation, and alignment across cultures. Register for May 6

Upgrade yourself

Business English Coaching

Work 1:1 with a coach to speak up and be heard in English.  See programs

Webinar: Speak with Impact

Express your ideas with clarity, confidence, and impact at work. April 22: Register

Webinar: Make Yourself Heard in Virtual Meetings

Interrupt with confidence and frame ideas so people want to listen. June 10: Register

Looking to improve your English skills? Explore programs →